Shipping and Returns
30-Day Unconditional Money-Back Guarantee
BioPharma Scientific, LLC offers an unconditional 30-day money back guarantee on all DIRECT retail sales from BioPharma Scientific, LLC or a registered MyBioPharmacy website.
To make a return, simply call us direct at: 877-772-4362x2
Or you may e-mail us.
We will provide you with complete instructions on making your return as well as furnish a copy of our detailed return policy. You are welcome to receive a copy of our policy upon request at any time.
***Due to an over-abundance of lost packages, BioPharma WILL NOT ACCEPT RETURNS MADE VIA US POSTAL SERVICE. Please ship all returns using UPS or FEDEX shipping services.***
We ship all of our packages FedEx Ground and expedited options are available by ordering online or by phone at 877-772-4362. Shipping time can vary from 1-6 business days depending on where your order is being shipped. All orders are shipped from our location in southern California. Orders received before 12 noon PST via phone are shipped same business day. Online orders are either shipped same day or following business day. Please see the service map below for transit time to your area: